PERGUNTAS FREQUENTES

The submission is done in 24-48 hours, and delivered on the working day following the collection. Once the collection made by the CTTs, the order will be under the responsibility of the carrier. You will receive confirmation notice and the accompanying number of the order. You will be able to consult at any time the state of the same in website of CTT.

To have a good coffee, you need to choose the right grind. Why is grinding so important? Simply because before you make your coffee, you need to grind it first. To get the most out of the coffee powder you need to use the correct grinding.

If it is too thick, you will get an unflavored drink, the famous "carioca". The finer the grinding the better the results. A very strong and creamy coffee

We therefore advise you to choose a coffee untilmedium grinding type 3. This will allow the water to flow perfectly into the capsule and you will get a delicious coffee with a thin foam on top.

Toour reusable capsules are easy to use:

1. Fill your reusable capsule with 80/90% ground coffee (fine grinding) and lightly tamper with your press.

2. Close the capsule and insert it into your coffee machine.

3. Turn on the coffee machine and your coffee is ready!

4. Once the coffee is taken, remove the capsule from the reservoir (be careful, it will be hot).

5. Wash your eco-friendly capsule with clean water. It is ready to be reused immediately.


For a great result, we advise you to purchase the press together with its capsule. It will allow you to press your coffee like a true barista and will make your coffee even more conceptualized and intense.


You can find all our video tutorials in the product sheets of each of our capsules or also in ourYoutube channel

The reusable capsules were designed specifically for espresso machines, working in exactly the same way as the original ones.

The reusable capsule does not touch the needle of the machine, so there is no possibility of damage.

Usually, in order to achieve an optimal result, we advise not to fill the capsule to the brim. The more coffee there is in the capsule, the more difficult it will be for water to flow through it. So we recommend that you fill the capsule up to 90% and press slightly with the press

You will also need to make some adjustments according to your taste.

Here is the recommended amount according to our reusable capsules:


- Nespresso reusable capsule: 5g

- Dolce Gusto reusable capsule: 10g

- Delta reusable capsule: 6g

- Reusable sweet Pingo capsule: 6g

In fact, for tea lovers, you can perfectly use our reusable capsule with all kinds of teas or dry products.

Just put your loose tea in place of the ground coffee, insert the capsule into your machine as usual.

After using your reusable capsule wait a few seconds before washing it so as not to burn yourself. As soon as the temperature decreases, open the capsule and empty the coffee contained in the capsule (you may well recover the coffee grounds for another use) and wash it with clean water. Before letting it dry, make sure that there are no remnants of ground coffee.

The reusable capsule after use should be washed and then dried with a soft cloth.


Avoid chemicals or complexes to keep your capsules flawless and ready to use!

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